COVID-19 – SEAVS Appointment Protocol:

The health and safety of our clients and their animal companions, as well as the SEAVS team members, is always our top priority.

We plan to remain open for regular business hours to see sick patients ONLY.  Observation services are still available with conditions stated below.

Current Temporary Hours for sick patients:

M-F 8AM-5PM

Saturday 8AM-4PM

To limit the spread of COVID-19, please follow the guidelines stated below when visiting our practice.

Thank you for your understanding and cooperation.

Please call 703-281-3750 with any additional questions.

Guidelines to bring a sick patient or emergency to SEAVS:

• Remain in your car and call us to retrieve your pet.

• We are currently only seeing sick patients/emergencies. Annual physicals, elective surgeries, such as neuter/spay and all non-essential grooming appointments will be seen at a later date. We will notify clients via email when we are back to normal operation. Email info@seavs.com so we can update the email address in your file.

• Prior to your appointment, please ensure that you have called in to complete your registration/file information.

• When clients arrive for their appointment, they should contact our office at 703-281-3750 to alert our team they have arrived and what type of vehicle they are in. All clients are to remain in their vehicle and our staff will come to them to bring their pet in for their appointment.

• We ask clients to remain on-site, in their vehicle during their pet’s appointment so that they are immediately available should we have any questions and in order to return their pet as quickly as possible to reduce the pet’s stress.

• If any additional information is needed prior to performing our exam/diagnostics, or any additional tests are needed beyond the examination, the doctor will call to discuss.

• Once the pet has been fully evaluated, the doctor will contact the client – via phone to go over their findings, recommendations and answer any questions they may have.

• The client’s call will then be transferred to a client service representative that will collect payment via credit card over the phone. We will only be accepting credit card payment(No cash or check) at this time. You can apply for Care Credit if you do not have a credit card or need assistance with payment.

• For prescription pick up: Pay ahead for curbside pick up or we can mail your prescription.

• For surgery/observation pick up: Pay ahead and we will bring the pet out to your car.

• Observation – Special diets that accompany the pet must be in a wipeable plastic container or a zip lock bag.  We will not accept any other personal items/beds/blankets/toys.