COVID-19 – SEAVS Appointment Protocol:

!!ATTENTION!!

updated 01/18/2021

Due to a HUGE influx of cases from other practices with COVID19 closures, SEAVS will only be seeing sick/emergency appointments for the months of January-February, 2021. 

Please be patient as we try to accommodate as many sick patients as we can. 

The most critical cases will be given priority. 

Thank you for your support and understanding.

We will still see curbside pick up appointments ONLY.

Observation services are still available with conditions stated below. 

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To limit the spread of COVID-19, please follow the guidelines stated below when visiting our practice.  The health and safety of our clients and their animal companions, as well as the SEAVS team members, is always our top priority.

Thank you for your understanding and cooperation.

Please call 703-281-3750 with any additional questions.

Guidelines for bringing a patient into SEAVS:

• Remain in your car and call us to retrieve your pet.

• Prior to your appointment, please ensure that you have called in to complete your registration/file information

• When you arrive for your appointment, call or text our office at 703-281-3750 to alert our team that you have arrived, the pets name, your last name and the space number you are in.  If you are sent to voicemail, please hang up and call back or text us – do not leave a message.  All clients are to remain in their vehicle and our staff will retrieve the pet for the appointment.

• We ask you to remain on-site, in your vehicle, during your pet’s appointment so you are immediately available should we have any questions.  This will also allow us to  return your pet as quickly as possible to reduce stress.

• If any additional information is needed prior to performing our exam/diagnostics, or any additional tests are needed beyond the examination, the doctor will call to discuss.

• Once the pet has been fully evaluated, the doctor will contact you via phone to go over their findings, recommendations and to answer any questions you may have.

• Your call will then be transferred to a receptionist that will collect payment via credit card over the phone. We will only be accepting credit card payment(No cash or check) at this time. You can pay with a visa gift card or apply for Care Credit or Scratchpay if you do not have a credit card or if you need assistance with payment.

• For prescription pick up: Pay ahead for curbside pick up or we can mail your prescription.

• For surgery/observation pick up: Pay ahead and we will bring the pet out to your car.

• Observation – Special diets that accompany the pet must be in a labeled, wipeable, plastic container or a zip lock bag.